The warranty period ranges from 3 months to "lifetime" Alifetime warranty only covers manufacturing defects and does not cover normalwear and tear.ġ) Please call or email us and explain the issue, when it was purchased, and ifpossible attach pictures of the defect.Ģ) Once we receive your warranty request we will advise you if your item fallswithin the manufacturer's warranty policy.ģ) If your item would be covered under warranty we'll have you send your freshlylaundered/cleaned product back to us at 15-101 Lock Street, St. This warranty is from the manufacturer, not TrysportNiagara. Most of the products we sell have some form ofmanufacturer's warranty. Sale items are eligible for an exchange or in-store credit Returns of purchases made in-store are treated the same aswebsite returns above with the following exceptions: We don?t guarantee that we willreceive your returned item. If you areshipping an item over $75, you should consider using a trackable shippingservice or purchasing shipping insurance. Please Note: You areresponsible for shipping costs to return the unwanted item to us. This will result in faster turnaround times for you and less chance of usrunning out of stock of an item while your return is on it's way back to us. If you?ve done all of this and you still have not received your refund yet,please contact us at website purchases, we don't do exchanges, instead we prefer to just processa refund for the undesired item and have you place a new order for the desireditem. There is often some processing time before a refund isposted. Then contact your credit card company, it may take some time before your refundis officially posted. If you haven?t received a refund yet, first check your bank account again. Often it alsotakes a few days for the refund to show up on your credit card account. We strive to process refunds as soon as we receivethe returned goods, but it may take up to 48 hours to process. If you are approved, then your refund will be processed, and a credit will beapplied to your credit card. We will also notify you of theapproval or rejection of your refund. Once your return is received and inspected, we will send you an email to notifyyou that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Items that smell of smoke or other significant odor. This includesfootwear that has been worn outside. Items with tags removed and/or visible wear. The following items are not eligible for returnand are considered final sale: It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same conditionthat you received it. If 30 dayshave gone by since your purchase, unfortunately we can?t offer you a refund orexchange. Visit SwimOutlet.For website purchases our policy lasts 30 days. As a demonstration of its commitment to promoting fitness for all, SwimOutlet’s parent company has been recognized as a "Gold-Level Fit-Friendly Worksite.” Job openings with have been available for flexible work opportunities, including part-time and full-time schedules, seasonal or long-term work, and remote jobs. Employees enjoy a casual, entrepreneurial work environment with paid time off, health insurance, cross-brand product discounts, and retirement plans for benefits-eligible employees. SwimOutlet aims to serve as the first and best choice for low prices, convenience, quality products, and reliable delivery.Īs an employer, offers career growth opportunities for talented, motivated people. The company is focused on delivering the best value, combined with a quality online shopping experience for its customers. offers an extensive selection of apparel, accessories, personal gear, and facilities gear for swimming, surfing, water polo, and fashion beachwear. and Canada.” SwimOutlet is headquartered in Campbell, California, and operates a fulfillment center in West Chester, Ohio. SwimOutlet has been recognized as one of Internet Retailer’s "Hot 100 Best Retail Websites,” and as one of the “Top 500 E-Retailers in the U.S. The company is an ecommerce brand of Spiraledge, a web-focused company that is committed to helping people live healthier lives through fitness and sports. is a leading online retailer for beach, surf, and aquatic sports products. Researched & Written by Carol Cochran on the FlexJobs Team
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